Frequently Asked Questions
Everything you need to know about shopping with Paizo.
How do I determine the right size for me?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own to ensure the perfect fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. You can initiate a return or exchange through our online portal for a full refund or store credit.
How long does shipping take and how much does it cost?
Standard shipping typically takes 3-5 business days, while express options are available at checkout. We offer free standard shipping on all orders over $75.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Affirm.
How can I track my order status?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.
Are your garments ethically produced?
At Paizo, we are committed to sustainability and fair labor. We partner exclusively with certified factories that ensure safe working conditions and fair wages for all artisans involved in our production process.